AI voice agents and WhatsApp bots that know when to hand over.

They answer enquiries, book appointments and follow up over calls, WhatsApp and your website. When a question needs a person, your team gets the conversation with the details filled in.

Tell us which calls to handle Try a sample conversation

Choose a task

Choose a task to explore its sample workflow.

Interactive simulation · sample data

Interview scheduling

Agent

Would Friday at 11:00 work for your interview?

Choose a sample reply

Agent

I’ll pass this to the team to confirm.

Sample handoff

Candidate: Sample candidate
Slot: Friday, 11:00
Status: Ready for team review

No call placed. No booking made.

Built on a voice stack we run

We run a self-hosted LiveKit setup for real-time voice. Our own sales calls go through Microsive Dialer, which we built on Telnyx and Plivo. We can build your agent on the same voice stack. It runs in an account you own, we deploy and host it, and cover after launch follows the support level agreed in your scope.

What the agent
handles.

Inbound calls

Answer common questions, take the caller’s details, then transfer the call to your team, arrange a callback or book the next step. How inbound agents work.

Appointments

Book, confirm and reschedule, and update the calendar or system you already use.

Follow-ups

Call or message people who asked to hear back, within the rules you set. How follow-up calls work.

WhatsApp and website bots

Set up to answer from information you approve, and to say so when they can’t. Your team is one tap away. How our AI bots work.

Start with the work
your team repeats.

Examples of what we can build for Indian businesses. They show the kind of work, not past client projects.

Recruitment and staffing

Answering applicant calls and messages, and booking interview slots.

The agent takes those calls and WhatsApp replies, books interview slots from the recruiter’s calendar, and passes the rest to your team.

See how it works in recruitment and staffing

Clinics and diagnostic centres

Booking OPD slots and home sample collections, with clinical questions sent to staff.

It finds a slot in the doctor’s schedule and reads it back before it books. Anything clinical goes to your staff with the caller’s details attached.

See how it works in clinics and diagnostic centres

Hotels and hospitality

Availability calls, approved rates and group enquiries passed to sales.

It checks availability, quotes the rates you have approved and logs the booking enquiry or books a callback from reservations.

See how it works in hotels and hospitality

Real estate

Calling portal leads, checking budget and configuration, and booking site visits.

The agent calls your new lead, confirms what they want and offers a site-visit slot. Then it assigns the lead to the sales executive for that project.

See how it works in real estate

Education

Admission questions answered from the prospectus, and counsellor calls booked.

The bot answers from your published prospectus and books a counsellor call when a question needs judgement.

See how it works in education

Online retail and D2C

Order status on WhatsApp, with returns and damaged items sent to support.

The agent looks the order up in your store, shares the status and tracking link in the WhatsApp chat, and passes returns and damaged items to your team with photos attached.

See how it works in online retail and d2c

Logistics and couriers

Shipment status calls, redelivery requests and held consignments flagged to operations.

The agent reads the status from your tracking system and takes the redelivery request. When a consignment is held or damaged, it opens an exception with the details.

See how it works in logistics and couriers

Where the agent
stops.

Before anything goes live, we agree with you:

which questions it answers and which go straight to a person,
what it must never say or promise,
how a handoff reaches your team.

How we plan for
the hard moments.

A call drops mid-way

The agent saves what it collected, so your team or a follow-up can pick up from there.

The caller asks something outside the brief

The agent says so and hands over with the conversation attached.

The caller wants a human

They reach your team by transfer or callback, as agreed before launch.

How a build
runs.

Scope and quote. We map the calls or chats to handle, the handoffs and the systems to update, and give you a fixed quote.

Test calls with regular demos. You call the agent yourself and tell us what to change before the next demo.

Hand over. The code and repository are yours.

Before you
enquire.

Which languages can the agent speak?

The language is a project decision, not a fixed list. We test a model in the language your callers use, including languages from outside India, before we commit to it.

What about DLT registration for outbound calls?

DLT registration is part of the build: the entity, sender IDs and message templates are registered under your accounts. Approval itself sits with the operators.

Who owns the phone number and the WhatsApp Business account?

You do. We build inside your own accounts, including the WhatsApp Business number on your Meta account, and hand control back to you. Third-party costs are billed to you directly.

Does it work on WhatsApp?

Yes. We build on the official WhatsApp Business Cloud API, and Microsive is a Meta Tech Provider. Messages your business starts need templates approved by Meta, and we design the flow around those rules.

Can it update our CRM?

Usually, if your CRM offers an API. We confirm which records the agent can read and update in the scope.

Which calls should
never go unanswered?

List the calls or chats you want handled. Someone from our team replies within one business day.

Start your enquiry

You can also book a 30-minute call on the contact page.